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ContactGLOBAL SUPPORTEnterprise Customer Support • 企业级客户支持

Get in touch with our global support team for enterprise-grade assistance across all business verticals

Global Contact Channels

Get In Touch

Choose the appropriate contact channel based on your business needs. Our specialized teams are ready to assist you.

B2B Enterprise Support

Dedicated support for wholesale, procurement, and enterprise solutions.

wholesale@elephant-global.com

+86 400-800-1000

Weekdays 9:00-18:00

B2C Consumer Support

Customer service for consumer marketplace and direct sales.

store@elephant-global.com

+86 400-800-2000

24/7

C2C Creator Support

Support for creators, innovators, and marketplace sellers.

c2c@elephant-global.com

+86 400-800-3000

Weekdays 9:00-18:00

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